Payment Policy
Co-payments are due the day of your visit. If you are not prepared to make your co-payment, your appointment WILL BE RESCHEDULED. As a courtesy to our patients, Cheyenne Skin Clinic will bill any insurance. HOWEVER, payment in full is due at the time of service unless CSC is contacted with your insurance company. Our receptionists will be happy to answer any questions regarding whether or not CSC is contacted with your insurance company. Patients with insurance will be expected to pay their co-insurance or percentage due, as well any unmet deductibles UPON CHECKING OUT. Patients with no insurance coverage will be expected to PAY IN FULL AT EACH VISIT (including lab work and other testing) Please notify the receptionist of any changes in address, phone number or insurance coverage. CSC accepts cash, personal checks, credit cards (Visa, Mastercard, American Express, Discover) and debit cards.
Insurance
We are participating physicians with the following carriers:
- Medicare
- First Choice
- Multiplan
- United Healthcare
- WINhealth
- BCBS
- TriCare
- UPREHS
- GEHA
- Great West
- Medicaid (Wyoming and Nebraska)
- Midlands Choice
- Regional Care
- Mail Handlers
- First Health
- UP and UP Pro America
- Champ VA
We may have contracts with other health plans. Please Ask.
Pay my Bill online
Medicare
Accepting Medicare Assignment means that we will accept what Medicare
will allow. Medicare will pay 80% of what they allow, and that is only
after all deductibles have been met. By law, we must collect everything
Medicare allows whether the 20% comes from you personally, or from a
secondary insurance carrier. If you are a Medicare patient, please complete the Medicare Patient Information Form and bring it with you to your first appointment. We will file your secondary insurance for you, if we are given full information to process your claim. While we are happy to provide this help, you are responsible for the total amount allowed.
Reimbursement Overpayment Refund Process and Information
While Cheyenne Skin Clinic makes all reasonable efforts to estimate the patient's out of pocket or co-payment due at the time of service, occasionally overpayments may occur. If Cheyenne Skin Clinic becomes aware of an overpayment or mistake in payment (either through the Cheyenne Skin Clinic's discovery, or by notification of the patient, The Cheyenne Skin Clinic will process this overpayment either back to the patient or to the insurance, whichever is indicated. Refunds are processed every thirty days. Please let us know if you have an urgency for reimbursement.
Refund per Written Request
If an overpayment is indicated and you would like to request a refund in writing, please send a letter of explanation, including the patient's name, date of birth and date of service and request for overpayment to:
Cheyenne Skin Clinic
Attn: Patient Refunds
123 Western Hills Boulevard
Cheyenne, Wyoming 82009
Also, discovery of overpayments or questions regarding a balance may be addressed by calling Cheyenne Skin Clinic at
307-635-0226 or 1-800-736-0226. |
